Terms of Service
Last updated: August 24, 2025
1. Acceptance of Terms
By accessing and using CognAgentAI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
CognAgentAI provides an AI-powered service that detects missed calls and automatically responds with personalized SMS messages to help businesses capture and convert potential customers.
Our service includes:
- Call detection and monitoring
- AI-generated personalized SMS responses
- Calendar integration for appointment booking
- Analytics and performance tracking
- Customer dashboard and management tools
3. User Accounts and Registration
To use our service, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
You agree to:
- Provide accurate registration information
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to use the service:
- In any way that violates applicable laws or regulations
- To send spam, unsolicited, or inappropriate messages
- To impersonate any person or entity
- To interfere with or disrupt the service or servers
- To attempt to gain unauthorized access to other accounts
5. Payment Terms
Our service is offered on a subscription basis. Payment is due in advance for the selected subscription period. All fees are non-refundable except as expressly stated in our Refund Policy.
We reserve the right to:
- Change our pricing with 30 days notice
- Suspend service for non-payment
- Terminate accounts with outstanding balances
6. Data and Privacy
We take your privacy seriously. Our collection and use of personal information is governed by our Privacy Policy. By using our service, you consent to the collection and use of your information as outlined in our Privacy Policy.
7. Service Availability
While we strive to provide continuous service, we do not guarantee 100% uptime. We may temporarily suspend service for maintenance, updates, or other operational reasons with or without notice.
8. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of CognAgentAI and its licensors. The service is protected by copyright, trademark, and other laws.
9. Limitation of Liability
In no event shall CognAgentAI, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
10. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@cognagentai.com
Address: 123 Innovation Drive, Suite 400, Austin, TX 78701
Questions About Our Policies?
If you have any questions about these legal documents, please don't hesitate to contact us.