Do Not Sell My Personal Information
Last updated: August 24, 2025
1. Your Right Under CCPA
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to opt out of the "sale" or "sharing" of their personal information.
Important: CognAgentAI does not sell personal information in the traditional sense. However, under the broad definition in California law, some data sharing activities may be considered a "sale" or "sharing" of personal information.
2. Our Data Practices
✓ What We DON'T Do
- We do not sell personal information for money
- We do not provide customer lists to third parties
- We do not sell contact information to marketers
- We do not sell browsing history or usage data
- We do not sell personal profiles or demographic data
- We do not participate in data broker networks
⚠ Activities That May Be Considered "Sharing"
Under California law, the following activities may be considered "sharing" for cross-context behavioral advertising:
- Analytics Tracking: Sharing website usage data with Google Analytics
- Marketing Attribution: Sharing campaign data with advertising platforms
- Social Media Pixels: Sharing engagement data with social media platforms
- Customer Support: Sharing data with support platform providers
- A/B Testing: Sharing test participation data with optimization tools
3. Categories of Information
The following categories of personal information may be involved in activities that could be considered "sharing":
| Category | Examples | Purpose | Recipients |
|---|---|---|---|
| Identifiers | Email, phone number, IP address | Analytics, support | Google, support platforms |
| Usage Data | Pages visited, features used | Product improvement | Analytics providers |
| Device Information | Browser type, device type | Technical optimization | Analytics, monitoring tools |
| Location Data | City, state, country | Service localization | Analytics providers |
| Behavioral Data | Click patterns, preferences | User experience improvement | A/B testing platforms |
4. Opt-Out Options
Complete Opt-Out
Click the button below to opt out of all activities that may be considered "selling" or "sharing" of your personal information:
This will disable:
- Analytics tracking and data sharing
- Marketing attribution and campaign tracking
- Behavioral advertising data collection
- Third-party marketing pixels and tags
- Non-essential data sharing with service providers
Selective Opt-Out
Choose specific types of data sharing to opt out of:
5. Current Opt-Out Status
Your Current Status
6. Global Privacy Control
We recognize and honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will automatically opt you out of data sharing activities.
How to Enable GPC
- Brave Browser: Settings → Shields → Global Privacy Control (enabled by default)
- Firefox: Install the Global Privacy Control extension
- Chrome/Edge: Install the Global Privacy Control extension
- Safari: Use privacy-focused extensions that support GPC
When GPC is enabled, your browser will automatically signal your opt-out preference to websites.
7. Impact of Opting Out
✓ What Will Continue
- Full access to all service features
- Account management and billing
- Customer support and communications
- Security and fraud protection
- Service-related notifications
- Essential website functionality
⚠ What May Change
- Less personalized user experience
- Generic marketing communications
- Reduced ability to track campaign effectiveness
- Limited product improvement insights
- Potential impact on customer support quality
- Less relevant content recommendations
8. Verification and Identity
For certain requests, we may need to verify your identity to protect your personal information:
Verification Methods
- Email Verification: Confirm request via email sent to your registered address
- Account Login: Verify identity through secure account login
- Phone Verification: Confirmation via registered phone number
- Documentation: Government ID or other identifying documents (for sensitive requests)
We will only request the minimum information necessary to verify your identity and process your request.
9. Authorized Agents
You may designate an authorized agent to make requests on your behalf. The agent must:
- Provide written authorization from you
- Verify their own identity
- Provide proof of authorization to act on your behalf
- Submit requests through official channels
Note: We may still require you to verify your identity directly or confirm that you gave the agent permission to submit the request.
10. Contact Us
If you have questions about this policy or need assistance with opt-out requests, please contact us:
Privacy Team
Email: privacy@cognagentai.com
Subject: CCPA Do Not Sell Request
Phone: 1-800-COGNAGENT
Response Time: 45 days maximum
Mailing Address
CognAgentAI Privacy Officer
123 Innovation Drive, Suite 400
Austin, TX 78701
United States
Questions About Our Policies?
If you have any questions about these legal documents, please don't hesitate to contact us.