Cookie Policy
Last updated: August 24, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.
Cookies contain information that is transferred to your device's hard drive. They help us improve our website and deliver a better, more personalized service.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | User authentication and session management | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
| preferences | Remember your settings and preferences | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_ID | Google Analytics - session identification | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
Functional Cookies
These cookies enhance functionality and personalization, such as remembering your login details and language preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remember your theme selection | 1 year |
| dashboard_layout | Save your dashboard customizations | 1 year |
| language_preference | Remember your language selection | 1 year |
Marketing Cookies
These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.
| Cookie Name | Purpose | Duration |
|---|---|---|
| utm_campaign | Track marketing campaign effectiveness | 30 days |
| referral_source | Identify how you found our website | 30 days |
3. Third-Party Cookies
We use various third-party services that may place cookies on your device:
Google Analytics
We use Google Analytics to analyze website usage and improve our service. Google Analytics uses cookies to collect information about how you use our website.
- Purpose: Website analytics and performance monitoring
- Data collected: Page views, session duration, bounce rates
- Privacy policy: Google Privacy Policy
- Opt-out: Google Analytics Opt-out
Stripe
Our payment processor may place cookies for fraud prevention and payment processing.
- Purpose: Payment processing and fraud detection
- Data collected: Payment-related information
- Privacy policy: Stripe Privacy Policy
4. Managing Your Cookie Preferences
You have several options for managing cookies:
Cookie Consent Management
When you first visit our website, you'll see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer.
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Advanced > Privacy and Security > Content Settings > Cookies
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
Opt-Out Links
5. Impact of Disabling Cookies
If you choose to disable cookies, please note that:
- Some features of our website may not function properly
- You may need to re-enter your preferences each time you visit
- Your user experience may be less personalized
- We cannot guarantee the full functionality of our service
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this policy.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@cognagentai.com
Address: 123 Innovation Drive, Suite 400, Austin, TX 78701
Phone: 1-800-COGNAGENT
Questions About Our Policies?
If you have any questions about these legal documents, please don't hesitate to contact us.